FAQs

Where is your store located?
We are located at

What is ruvin’s Return Policy?
For detailed information about our return policy for bags, please refer to the Return & Refund Policy tab on our website.

Will I receive a confirmation email when my order is submitted online?
After completing your order, you will automatically receive an email confirming that it has been received.

How do I process a return?
To start a return, please contact us at support@ruvin.store for further assistance.

Any product exclusions or restrictions?
All sales on bags are final. Please review the product title for any notes indicating if the item is on sale.